Zeliza Moda Evi
Zeliza Moda Evi, İzmir Alsancak'ta bulunan bir gelinlik ve abiye atölyesidir. Gelinlik, abiye ve nişanlık tasarımları kişiye özel dikilir; görüşmeler ve provalar randevuyla atölyede yüz yüze veya — İzmir dışı/yurt dışı müşteriler için — görüntülü görüşmeyle uzaktan yapılır. Sitede sepet veya anında online kartla ödeme yoktur; ancak uzaktan prova hizmetiyle satış yapılır ve tamamlanan elbise belirtilen adrese — yurt dışı dahil — kargoyla gönderilir. Hafta içi (Pazartesi-Cuma) 10:00-19:00 arası online ve telefonla hizmet verilir. Hafta sonu (Cumartesi ve Pazar) 10:00-19:00 arası atölyede yerinde hizmet verilir; öncelik randevuyla gelen müşterilerdedir, randevusuz gelmek isteyenlere müsaitliğe göre hizmet verilir.
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İletişim:
iletisim@zelizamodaevi.com +90 553 130 93 73
Sıkça Sorulan Sorular
How can I book an appointment?
Simply fill out the "Book an Appointment" form on the site with your name, phone number and email; we will review your request and call you shortly to agree on a convenient date and time. You can also message us directly via the WhatsApp link on any product page. An appointment is confirmed once the date and time are mutually agreed.
Where is your atelier and what are the visiting hours?
Our atelier is located in Alsancak, İzmir (Mimar Sinan Mahallesi, 1408 Sokak). On weekdays (Monday to Friday) we are available online and by phone between 10:00 and 19:00; on weekends (Saturday and Sunday) we welcome you at the atelier between 10:00 and 19:00. We recommend booking an appointment for consultations and fittings so we can dedicate that time to you. On weekends we also serve walk-in guests, subject to availability. Address and contact details are listed on the Contact page.
Can I purchase the designs shown on the site online?
There is no shopping cart or instant online card payment on the site, so we are not a classic online store. However, if you cannot visit the atelier because you live outside İzmir or abroad, you can purchase a bridal or evening gown through our remote fitting service: your appointment is booked online and fittings are held over video call, following the same process as an in-person visit (usually 3-4 sessions). Once everything is finished, your gown is specially packaged and shipped to the address you provide — including international addresses. Prices shown on the site are indicative; the final price depends on the chosen design, fabric and measurements.
Can you make a design exactly like one I saw on the site?
The designs on the site are pieces already made at our atelier; for you, they are reinterpreted to your measurements, preferred fabric and details. We decide together on details such as colour, fabric, neckline and sleeves at your appointment. You are welcome to bring your own sketch or inspiration images as well.
How does the custom-tailoring process work, and how many fittings are there?
At the first appointment we discuss the design, fabric and take your measurements; tailoring then begins and the gown is shaped to you through fitting appointments. There are usually 3-4 fittings. For a wedding gown we recommend starting 3-6 months before your wedding date, which leaves a comfortable schedule for the design, fabric and fittings. This can vary with the design and our calendar — we confirm your personal timeline at the first appointment.
How are prices set, and how do I pay?
Price is determined at the atelier based on the design, fabric, workmanship and details, and is confirmed with you at your first appointment. Payment is made at the atelier; no payment is taken through the site and no card details are ever requested online.
Do you offer rentals?
Yes, some of our designs are available for rental. Because which pieces can be rented and on what terms varies by design, we share this at your appointment or over WhatsApp. If you tell us upfront that you are considering a rental, we can show you the suitable designs straight away.
Can you alter or modify a dress I already own?
We alter and adjust our own designs. For dresses purchased elsewhere, whether we can help depends on the garment's condition and the change requested — we take a look together at your appointment and decide from there.
A design I liked shows as "Sold out" — what can I do?
You can use the "Notify me when back in stock" option on the product page and you will receive an email once it is available again. Since every piece is custom-made, it is also often possible to recreate the same design to your own measurements — feel free to book an appointment to discuss it.
Do I need to register, and what does membership offer?
Membership is not required to request an appointment. As a member, you can add designs you like to your favourites, get notified when a price drops, and leave reviews. Registration is completed via email verification; your personal data is protected under our KVKK Disclosure Notice and Privacy Policy.
Is my information safe?
The site is secured with SSL; appointment and membership forms only collect the information that is necessary, and it is never shared with third parties for commercial purposes. For details, please see our KVKK Disclosure Notice, Privacy Policy and Cookie Policy pages.
I live outside İzmir or abroad — can I order remotely?
Yes. Our remote fitting service is available to customers outside İzmir as well as customers abroad. We book your appointment online and hold fittings over video call, following the same process as an in-person visit (usually at least 3-4 sessions). Once everything is finished, your gown is specially packaged and shipped to the address you provide.
Zeliza Moda Evi — Mimar Sinan Mahallesi 1408 Sk No:6 Kat:3 D:8 Alsancak, Konak/İzmir. Hafta içi (Pazartesi-Cuma) 10:00-19:00 arası online ve telefonla hizmet verilir. Hafta sonu (Cumartesi ve Pazar) 10:00-19:00 arası atölyede yerinde hizmet verilir; öncelik randevuyla gelen müşterilerdedir, randevusuz gelmek isteyenlere müsaitliğe göre hizmet verilir.
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